Privacy Policy

1. Information We Collect

Personal information such as your name, email address, phone number, company name, project requirements, billing details (where applicable), and any information voluntarily submitted through forms, emails, meetings, or support requests.

We may also collect technical information including IP address, browser type, operating system, device information, referral URLs, pages visited, cookies, and analytics data.

2. How We Use Your Information

We use your information to respond to enquiries, provide requested services, manage projects, improve our website, personalize user experiences, deliver AI-powered features, send service communications, enhance security, comply with legal obligations, and improve our products and services.

3. AI & Automation

Our AI-powered services may process prompts, uploaded content, and interaction data to deliver requested outputs. Users should review AI-generated results before relying on them for business, legal, financial, or technical decisions. Unless agreed otherwise, client confidential information is not intentionally used to train publicly available AI models. Client data remains the property of the respective client. We process such information solely for providing the agreed services, unless otherwise authorized in writing.

4. Cookies & Analytics

We use cookies and similar technologies to operate our website, remember preferences, analyze website performance, improve user experience, and measure marketing effectiveness. Please refer to our Cookie Policy for additional information.

5. Information Sharing

We do not sell, rent, or trade your personal information. We may share information with trusted service providers, cloud infrastructure partners, payment processors, analytics providers, or where required by law or with your consent.

6. Data Security

We implement reasonable administrative, technical, and organizational safeguards including encryption where appropriate, secure hosting, access controls, backups, monitoring, and other industry-standard security practices. While we implement industry-standard safeguards, no method of electronic transmission or storage can be guaranteed to be completely secure.

7. Data Retention

We retain information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce agreements.

8. Your Rights

Depending on applicable law, you may request access, correction, deletion, restriction of processing, withdrawal of consent, or a copy of your personal information by contacting us.

To exercise these rights, please contact us using the details provided below. We may verify your identity before processing your request.

9. International Data Transfers

Our service providers may process data in multiple jurisdictions. Where applicable, we implement appropriate safeguards for cross-border transfers.

10. Children's Privacy

Our website and services are intended for individuals aged 18 years or older. We do not knowingly collect information from children.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their content, privacy practices, or security.

12. Changes to this Policy

We may update this Privacy Policy periodically. The revised version will be published on this page with the updated revision date.

13. Relationship with Other Policies

Your use of the VibeTheory.ai website is also governed by our Terms & Conditions and Cookie Policy. These documents should be read together.

14. Contact Us

Consent

By accessing or using our website or services, you acknowledge that you have read and understood this Privacy Policy. Where consent is required under applicable law, you agree to the collection, use, and processing of your information in accordance with this Privacy Policy.